How to order a criminal record certificate?
A criminal record certificate is confirmation from the police of whether a person has any remarks in the criminal record.
It is a legal requirement for certain roles, especially where individuals will work with children and young people, or in positions of particular trust.
In Manymore, you can order a police certificate as a standalone check.
How to order a police certificate – step by step
- Log in
Go to manymore.com and log in to your account.
- Start a new order
Click Create in the main menu, or select send check underTools.
- Choose Individual background checks
Select Norwegian Criminal record certificate
- Add candidates
When adding candidates, you must enter the following details:
- Name
- Email address
- Role/position
- Employment type (e.g., permanent or temporary)
- Start date
You can add candidates one by one, or use the Excel import to upload several at once.
- Customize the order
Check that the information is correct, and optionally add a message that will be included in the invitation sent to the candidate.
- Send
Click Send to complete the order. The candidate will then receive an email invitation to upload and share their criminal record certificate
After ordering
- The candidate logs in, confirms their identity, and uploads the police certificate in the portal.
- You can track the status for each candidate directly in the portal.
- Once the review is completed, you will see the result in the report.
Related articles
- How do I follow up on a background check as a customer?
- What happens if the candidate does not respond?
- Where can I find the report?
- Consent and data privacy in Manymore
Need help?
Not sure how to order a police certificate, or experiencing issues in the portal?
Contact us at support@manymore.com – we’ll be happy to help.
Updated on: 05/09/2025
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